I STRENGTHEN the bonds among residents, their families and my team because I believe life is richer when relationships are sound. I imagine myself in the position of others so I can relate on their terms, compassionately. I see strength before weakness, sun before clouds, upsides before downsides. My optimistic nature creates a culture of positivity that draws our Kensington Park family close.
I CHERISH our residents and their families deeply. I exude genuine interest in their stories, their wisdom, their dreams. I am a captive audience when they share, and go out of my way to bring the best parts of their past into their present. I am determined to exceed expectations and will not rest until my standards of excellence in care and service have been achieved, and then some.
I ENGAGE fully in the lives of Kensington Park residents and their families. From the time I was 10 years old, I knew I wanted to be with and work among seniors any chance I could get. I stayed the course and now offer wisdom from a lifetime of focus on improving the lives of older adults. Inspired by an exceptional relationship with my Mother, I continue to appreciate the joy and challenge of age. I honor my Mother by sharing her lessons to care deeply, treat others kindly, work passionately and give generously.
I ASPIRE to greatness in all things senior living. I have observed the positive power of excellence in care and service and defy mediocrity always. I deeply appreciate every resident’s lifetime of contributions to their spouse, family, profession, community and country. I am delighted to experience their lives through their stories and honor the marks they made. It is my privilege to honor their past, treasure today’s moments and uplift their spirit, even when memory fades.
I UPHOLD the wishes of residents to be in charge of their lives to the greatest degree possible. I strive to create a community that brings the best features of their past lifestyle to their current one. I work closely with my team to give residents more time for leisure pursuits, cultural enrichment and socialization by relieving them of the tasks of running their own home. I respect the individuality among us yet treasure the sense of unity we share, as if we are one, big, happy family.
I SHAPE our “big picture” of extraordinary care by participating fully in “little picture” interactions every chance I get, with love and lots of it! As an energetic Mother of five happy kids, I bring a protective maternal instinct to my relationships with residents, colleagues and community professionals. I am intuitive, fearless and resourceful, and I do, be or get whatever we need to help residents and their families feel like part of ours. I do not rest until I know I have contributed something positive to whoever crosses my path.
I ENRICH the lives of our residents by passionately weaving deep knowledge about senior care into every shared moment. I draw from a history that is rich with firsthand experience, education, teaching and training. When it comes to new opportunities to enhance a resident program or to create a new one, no grass grows under my feet. I am quick to contribute ideas and action. I am a teacher to the core. But, when it comes to our residents, I am their student, for they have shown me the immeasurable value of living joyfully in the present. I am grateful.
I PRESERVE the comfort and security of our memory care residents. I am their strength when they feel weak, a calming influence when they are frustrated. My intuitive nature enables me to sense what residents need, even if they have difficulty communicating. I recognize that dementia is complex but believe that simple gestures of regard go a long way in making moments of joy last a little longer, for residents and their families.
I MONITOR the financial transactions of our community to be sure our fiscal health remains robust and sustainable. I have directly experienced the impact that service organizations, such as Kensington Park, can have on the people they serve. As a result, I champion solvency so they can continue to touch lives in beautiful ways. My keen business sense and comprehensive understanding of accounting enable me to keep our ledgers balanced and our financial pulse strong. This, in turn, helps pave the way for continued success.
I ADVOCATE on behalf of seniors who need support as they seek comfort amidst challenge. As a nurse, originally from West Africa, I have lived, trained and worked among diverse environments, and bring a strong work ethic and comprehensive clinical knowledge to our residents. I am satisfied with nothing less than excellence in nursing care and am relentless in making improvements to systems that deliver it. I deeply respect our residents and make sure my team and I put whatever they need within easy reach.
I MAINTAIN the beauty, safety and operation of our community. I ensure that all working parts of our building are running smoothly, efficiently and continuously. I oversee the care of our grounds to preserve the beauty and growth of our landscaped spaces. Inspired by the exceptional work ethic of my father, I roll up my sleeves every day to plan, organize and manage a resourceful team of technicians and craftsmen who keep our community sound.
I TRANSFORM each mealtime gathering into a sensational dining experience. I take great care to ensure that our dining atmosphere, cuisine and customer service are impeccable. As a consummate people pleaser who grew up cooking beside my Dad, bringing satisfaction to others as they dine is my nature. I know what makes our residents happy because I continually ask them what they like. And then, I do whatever it takes to deliver.
I TRANSITION residents gently and patiently when they choose Kensington Park as their new home. I coordinate every detail of the move to make the process as efficient, stress-free and pleasant as possible. Then, after the move is complete, I remain a loyal resource, ready at all times answer questions, offer reassurance, make adjustments and sometimes, share hugs, humor and happiness.
I CHARM our residents and all who visit with my dashing good looks and outgoing personality. I’ve had the good fortune to be around seniors since I was 10 weeks old. I love them all and look for every chance I can get to spend time by their side, whether sharing an afternoon walk or snoozing nearby in a patch of sunlight. I greet each day ready to give love, kisses, comfort and companionship. I am a best friend to many and feel privileged to call them my family.